When you square measure fixing or adding a replacement Arlo wire-free camera to your system, a camera may sometimes fail to synchronize (sync) together with your SmartHub or base station.
An Arlo camera can't be detected by your system till it's with success synced.
Review these common remedies to troubleshoot the issue. For more informations , visit www.arlocamerasetups.com or Contact - +1 805 960 5287
Correctly sync the base station to the camera
Keep the camera close to the SmartHub or base station:
Make sure that the camera you are trying to sync is no more than three feet away from the base station during the sync process. The sync process does not work if the camera is too far away from the base station when you press and release the Sync button.Follow these steps, and refer to the status LED(s):
1. If you're using a single-LED SmartHub or base station, you do not need to press a Sync button. If the blue LED is blinking rapidly, your SmartHub or base station is syncing with the camera.2. If you're using a multi-LED base station, press the Sync button.
If the light-emitting diode on top of the camera icon is quickly blinking inexperienced, your base station is syncing with your camera.
Note: If the correct button on the bottom station is ironed for too long, the LED blinks amber.
If this happens, look forward to quarter-hour and so attempt the correct method once more.
3. If you're using an Arlo Ultra camera, you do not need to press the Sync button. If the blue LED is blinking rapidly, your camera is syncing with the base station.
4. If you're using a Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Pro 2 Wire-Free, or Arlo Go camera, press the Sync button on the top of the camera. If the blue LED is blinking rapidly, your camera is syncing with the base station.
5. Repeat these steps for each camera that you want to sync.
Note: You must sync cameras one at a time.
Check the battery status
Low batteries can prevent your camera from syncing to the base station. If the battery is low, the battery icon is orange.To check if your camera's battery status:
1. Launch the Arlo app or log in to your account at my.arlo.com.2. Tap or click the settings icon.
Your battery status displays on the Device Settings page.
Check the base station status
If you do not see the base station, you must add the base station to your system before you can sync any cameras to it. If your base station is deactivated, cameras cannot sync to it.To check your SmartHub or base station status:
1. Launch the Arlo app or log in to your account at my.arlo.com.2. Tap or click Settings > My Devices.
3. Select your base station.
Your base station’s device settings display.
For more informations , Visit www.arlocamerasetups.com Contact - +1 805 960 5287



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